Privacy Policy

Last updated: July 2024

Introduction

lunar-egret is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when you interact with our website and services.

By using our website or enrolling in our courses, you consent to the practices described in this policy. We encourage you to read this document carefully and contact us if you have any questions.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact details when you submit enquiry or enrolment forms
• Email address for communication purposes
• Course preferences and educational background information
• Payment information when processing course fees
• Any additional information you choose to provide in correspondence

We also collect certain information automatically when you visit our website:

• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect for the following purposes:

• Processing course enrolments and managing your participation
• Communicating with you about your enquiries and bookings
• Sending course materials and relevant updates
• Improving our website and educational services
• Complying with legal obligations and regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

Legal Basis for Processing

Under the UK General Data Protection Regulation, we process your data based on:

• Contract performance: processing necessary to fulfil our service agreement with you
• Legitimate interests: improving our services and communicating relevant information
• Consent: where you have given explicit permission for specific uses
• Legal compliance: meeting our regulatory and legal obligations

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Enrolment records are kept for seven years following course completion to meet accounting and regulatory requirements. Marketing consent records are maintained until you withdraw your consent.

Your Rights

Under data protection legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data in certain circumstances
• Object to processing based on legitimate interests
• Request restriction of processing
• Data portability for information you have provided
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access protocols.

Third-Party Services

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

lunar-egret
147 Sauchiehall Street
Glasgow G2 3EW
United Kingdom

Email: [email protected]